Does the smart P!K bracelet come in different sizes?
No, the smart P!K bracelet is universal and can be used for a wide range of wrist diameters.
What is the smart P!K bracelet's strap made of?
The bracelet is made of a special type of high-resistant elastomer and it contains metal parts made of zinc.
Can several people use the same smart P!K bracelet?
The smart P!K bracelet registers sleeping-related data throughout the night and associates all the information to a single user.
How long does the smart P!K bracelet's battery last?
Depending on the performance you demand from the smart P!K bracelet, the battery can last between 3 and 7 days. For further details about the duration of the smart P!K bracelet's battery, check the Quick Start Guide.
How long does the smart P!K bracelet's battery take to charge?
The smart P!K bracelet's battery takes between one and two hours to charge. When the battery is completely charged, a mattress icon will light up on your bracelet.
Is the smart P!K bracelet an activity bracelet?
The smart P!K bracelet has been designed to be used in bed (except for the Time to Bed function, which works when away from bed). The smart P!K bracelet does not measure your daily physical activity.
I have tried to turn on my smart P!K bracelet, but no icon lights up. Why is this?
It is possible that the smart P!K bracelet's battery is empty due to not using it for some time. Make sure you fully charge the battery (1-2 hours) before using it.
I have lost or broken the smart P!K bracelet's charger. What should I do?
The smart P!K bracelet's charger is a micro USB to USB charger used by most electronic devices on the market; therefore, you can use another cable you have at home or purchase one at any electronics store.
Will the Love Mode activate every time I have sexual relations?
The Love mode is optional and requires activating by the user to start collecting data; therefore, it will only activate whenever you want.
I have activated the Love Mode to see what it does and then switched it off, but it does not appear on the register.
If you have simply turned it on and off, it is perfectly normal that nothing has been registered. Both the application and the device start to work after 30 seconds to make sure that you have not activated it by mistake while you were going through any other function on the bracelet.
Does the Love mode deactivate automatically?
The Love mode deactivates automatically after 3 hours of operation or if you take off the smart P!K bracelet while activated and you do not wear it again for 20 minutes. In the second case, the finish time will not be registered either. If none of these scenarios take place, you must press the bracelet's button for 3 seconds to deactivate the Love mode.
El icono del colchón de mi pulsera smart P!K se ilumina en naranja. ¿Esto por qué ocurre?
El icono naranja indica que la batería de tu pulsera smart P!K está por debajo del 25%, por lo que deberás recordar cargarla pronto.
The mattress on my smart P!K bracelet lights up in orange. Why?
An orange icon indicates that the smart P!K's bracelet's battery is below 25%, so you should remember to load it soon.
The mattress icon on my smart P!K's bracelet is blinking. Why?
If this happens when pressing the button on your smart P!K bracelet, it is because you are outside the range of your smart P!K mattress. If it happens when you are not, it is because you are exiting and/or entering the range of your mattress. Remember that this affects the way in which you can interact with your bracelet and mattress.
Will my smart P!K bracelet measure my rest if I do not sleep on my smart P!K mattress?
No, the smart P!K bracelet only monitors your rest or sexual activity if you are using your smart P!K mattress.
What happens if I get up from the bed in the middle of the night wearing my smart P!K bracelet?
The Smart P!K system will allow you to go outside the range of your smart P!K mattress for a brief period. If you spend too much time away from it, your smart P!K bracelet will interpret this as if you have woken up completely and will stop registering your sleep.
Can I wet my smart P!K bracelet?
The smart P!K bracelet is not water resistant; therefore, we recommend that you do not shower with it or submerge it. Yes, it is splash-resistant, so you can wash your hands or clean it with a slightly moist cloth if necessary.
I am trying to initiate the Love mode, but the heart icon does not light up. Why?
P!K mattress. Remember that you cannot activate the Love mode if your bracelet's battery is below 10% and that it will not register heart rate data when on Love mode if it is below 25%.
I have a new smart P!K bracelet. How do I start using it?
Connect your new bracelet from the smart P!K application, which will ask you for a new password. Once configured, it will be ready to use like your previous bracelet.
Why does the green light appear on the back of my smart P!K bracelet?
That green light is a contact sensor that measures your heart rate and detects when you have it on with the purpose of managing the power-saving mode.
How can I delete all the data on my smart P!K bracelet?
You can return the settings of your smart P!K bracelet to the factory default from the menu's "Configuration\" option, using the \"Restore to factory default function\".
Both icons on my smart P!K bracelet are blinking. Why?
When a new update is installed on your smart P!K bracelet, these icons will blink to inform you about it. Make sure that your bracelet has enough battery when the smart P!K application warns you about the update.
What is the PIN for?
The PIN is a four-digit number that protects the smart module of your smart P!K mattress and your smart P!K bracelet, so only you have access to it and to the information registered in your app.
Do I have to enter the PIN again after registering?
You will not have to enter your PIN again unless you install the application again. If you change smartphone or you restore it to the factory default, you will have to enter the PIN again.
I have forgotten my smart P!K bracelet's PIN. How can I recover it?
From the " " section in the smart P!K application, you can request the system to send your PIN to the email address you used to register.